Two channels, both monitored daily. There are no contact forms to fill — write to us directly and a human answers.
Fastest: the Telegram bot
For subscriptions, free-access activation and anything time-sensitive, use our official bot: t.me/BestTradingSignalCom_bot. Subscription plans and payment run fully inside the bot; activation requests sent there are handled with priority, usually within one business day.
For everything else — partnership enquiries, corrections, privacy requests or detailed questions — write to support@besttradingsignal.com. We reply within one business day, Monday to Friday. Include your Base Markets account number if your message concerns free-access activation.
Before you write — quick answers
- How to get the signals, free or paid: see the start page
- Questions about results and how accuracy is measured: see performance
- Which brokers hold a Kenyan CMA licence: see the best trading brokers Kenya guide
- Broker comparisons and reviews: see our broker reviews
- How signals are produced and how we rank brokers: see the methodology
What we cannot help with
We do not provide personal investment advice, account management or deposit and withdrawal support for broker accounts — for anything involving your funds at Base Markets or another broker, contact that broker's own support directly. If your complaint concerns a CMA-licensed broker, the Capital Markets Authority is the authority to escalate to, not us. We also never ask for your passwords or send unsolicited payment requests; the only official channels are the bot and email address above.